Why Work With Us?

Customer Success Consulting

At Strive Engagement, Customer Success is more than just Customer Success Management. We believe your Customer Success strategy should consider the entire customer journey. Drawing on our expertise across Customer Success Management, Onboarding, Product Engagement and Customer Support, we will work with your team to create a plan, quickly stand-up the highest priority processes and deliver the best possible outcome for you and your customers.

Meet Our Founder

Karen Hogg is passionate about customer success and has over 20 years experience across every part of the customer journey: sales, on-boarding, support and customer success. She has coached and mentored customer-facing teams at seven companies, and consulted with many more, spanning start-up and scale-up through global tech giants.

She founded Strive Engagement after seeing a need to help early and growth stage companies quickly create repeatable and scaleable processes to deliver loyal customers who renewed, bought more and referred others.

When not working you’ll find Karen outdoors – hiking and cycling, or cooking something delicious to share with friends, and her husband and two daughters.

Karen has been a tremendous resource in developing Customer Success at Athennian. They quickly assessed our needs and identified the highest priority areas to focus on. She worked with us to develop content we could use immediately – both internally and with customers, differentiating our service offerings, identifying key success factors for onboarding, and strategies for uncovering customers’ desired outcomes. I would recommend Karen and Strive Engagement to any Executive Team looking to build out Customer Success.


CEO, Athennian

Karen’s approach to Customer Success is strategic and straightforward. She helped us refine key team skills, system requirements and touch points to better support our customers along the customer journey. I would recommend Karen to any company looking to build or scale their customer programs.


Founder, sync.com